Customer Services


In line with the concept of customer-orientation, which is one of the significant issues in different industries and particularly in steel industries, Esfahan Steel Company provides certain before- and after-sales services to its dear customers. Among such services, one could mention technical guidance about steel brands and steel products standards and specially about customers’ use of products and prevention of incorrect applications in addition to after-sales services for steel products including responding to customers’ questions about products, usage methods as well as dealing with possible complaints according to the company’s quality management system.